The name Robinson & Co has always been synonymous with impeccable customer service. This is a result of a deliberate and focused corporate mission - to provide our customers with the highest level of service and the best retail experience in Singapore.

In 2006, the Robinsons Group turned in a laudable performance at the Singapore Retailers Association's Excellent Service Awards, clinching 6 gold and 6 silver awards for Robinsons, 13 silver awards for John Little and Marks & Spencer received 1 star, 7 gold and 5 silver awards.

Having placed quality service as our top priority, we are ever on the look-out for new ways to reinforce quality service values in our staff with appropriate training.