Upon successful payment, you will receive an email confirmation of your order. Once the item is on the way to you, our third party logistics agent will send you a text message to inform you of your delivery.
Upon successful payment, you will receive an email confirmation of your order. Regardless of your chosen date of collection, your order will be ready for collection 3 hours after the order. To collect your order, you may proceed to Concierge located at Robinsons The Heeren, Level 5.
For Click & Collect: Your orders will be stored with us for a maximum of 14 days from your payment date. Orders uncollected after the 14th day will be automatically refunded to your mode of payment. For Home Delivery: Your order amount will be refunded to you after the 3 failed attempts by our logistics partner.